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4 Ways the Right Back Office App Can Give Your Agents an Edge

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Can your agents work from anywhere? Or, do they have to come back to the office or sit down at a computer to create offers, send eSignature documents, manage checklists, and more?

Being tied to the office or a computer can slow your agents down, reduce how many deals they can manage, and make it difficult to provide an outstanding client experience. This lack of agent mobility can also reduce back office staff efficiency – leading to fewer transactions and less brokerage growth.

Providing agents with the right back office app can eliminate these problems. The freedom to do their work from anywhere on any device gives your agents a competitive edge. Wondering how? Let’s take a look at the first way the right mobile app can give your agents an edge – saving time.

1. Save time

Orange Save Your Time Button on Computer Keyboard. Business Concept.One way a back office app can give your agents a competitive edge is by saving time. This gives your agents more time to focus on working with clients, closing deals, and other high-value tasks.

Without a back office app, your agents have to waste time whenever they need to create eSignature documents, look at back office checklists, see the status of transactions, and more. Your agents have to spend hours traveling back to the office or finding a spot to use their laptops to get these tasks done.

To give your agents a competitive edge, you need the right back office app. The right app can show your agents everything they need to know about the back office (like transaction pipeline, related documents, and transaction contacts) right from their smartphones. Your agents can handle everything on the go – saving hours a day in travel time.

The right back office app can help your agents outperform the competition. It does this by giving agents more time every day to focus on closing deals, working with clients, and other brokerage growth activities.

2. Better organization

Double exposure of businessman hand working with new modern computer and business strategy as conceptAnother way a back office app can give your agents a competitive edge is by improving organization.

With traditional transaction management, your agents have to keep track of paper files, digital docs, spreadsheets, and more. It’s up to your agents to create an organizational system that works. If they don’t, your agents will struggle to find what they need when they need it.

This lack of organization can slow agents down and stop them from providing a great client experience. It can also lead to compliance issues down the road – which is a headache for your brokerage and agents.

To give your agents a leg up on the competition, you need the right back office app. This app can automatically store documents with the relevant transactions – even when agents are on the go. That way, agents don’t have to spend time trying to organize everything. And, you and your agents can always find what you need when you need it.

A back office app makes it easy for your agents to organize everything on the go. This saves time, ensures compliance, and helps agents create a great client experience.

3. Agent management from anywhere

Proficient young male employee with eyeglasses and checkered shirt, explaining a business analysis displayed on the monitor of a desktop PC to his female colleague, in the interior of a modern officeAlong with better organization, a back office app can give agents a competitive edge by helping agents stay on track from anywhere.

Agent management helps your agents stay on track. Transaction checklists make sure agents never forget a step. Goal setting helps agents grow and close more deals. And, agent performance monitoring helps you get ahead of problems.

But, traditional agent management is confined to your office or a computer. When agents are working with clients, there’s no way for them to reference transaction checklists or monitor their goal progress. This can lead to agents forgetting transaction steps, which can slow the entire transaction down. It also makes it easy for agents to get off track with their goals – leading to lower agent performance.

To give your agents a competitive edge, you need a back office app with mobile agent management. This back office app allows your agents to access transaction checklists, goals, important documents, and more on the go. That way, your agents can stay on track from anywhere.

4. Outstanding client experience

Happy businessman shaking hands with a female interviewer in officeClients expect a seamless, stress-free, digital experience. They also expect your agents to communicate promptly and send offers quickly.

Without a back office app, your agents will struggle to meet client expectations. Before agents can send clients’ offers, they’ll have to go back to the office. This means clients have to wait hours to get offers to eSign. And, clients could lose out on their dream home because of this delay – leading to no referrals or repeat business.

However, with the right back office app, your agents can create and send offers from their smartphones. This cuts down on delays and improves service. Plus, agents can do most transaction tasks from their phones, further speeding up the process for clients.

The right back office app helps your agents deliver a fast, easy, and high-tech experience to delight clients – giving your agents a competitive edge to generate referrals and close more deals.

Wrapping it up

You can do pretty much everything from your phone. It only makes sense that your agents should be able to interact with your back office from their smartphones. Instead of having to go back to the office, your agents should be able to manage transactions, create and send offers, view their pipeline, and more on their smartphones.

The right back office app can help your agents do all of that and more. Plus, it can give your agents a competitive edge by saving time, improving organization, enabling agent management from anywhere, and boosting the client experience. With this app, your agents can devote more time to delighting clients and closing more deals than other agents.

If you’re looking for the best back office app, Brokermint is the way to go. Brokermint’s back office app allows agents to manage their pipeline, view checklists, create to-dos, upload and manage documents, create eSignature documents, and more.

Along with its back office app, Brokermint also offers 5 back office modules – transaction management, commission automation, accounting, agent management, and reporting/analytics. With these 5 modules, Brokermint has everything you need to streamline your back office and manage more transactions to grow your brokerage.

Book your Brokermint demo today to get started giving your agents a competitive edge.